Last updated November 14, 2026

Terms of Service

These terms are the agreement between you and LCGrid for using lcgrid.xyz, the LCGrid Discord bot, and anything else we run under the LCGrid name. If you don't agree, don't use LCGrid.

About LCGrid

LCGrid is a set of tools for running Emergency Response: Liberty County (ER:LC) private servers on Roblox: a dashboard, staff management, moderation logs, sessions, departments, automation and a CAD. LSGrid (lsgrid.xyz) is the same service for FiveM servers, and these terms cover it too: where they say LCGrid, they mean LSGrid as well. In these terms, "LCGrid", "we" and "us" mean the people who run LCGrid. "You" means anyone who uses it.

LCGrid is run by the LCGrid team, led by its Co-CEOs, CipherHex09 and DriftyVortex, from the United States. LCGrid isn't a registered company; when you use it or buy a plan, your agreement is with the LCGrid team.

LCGrid isn't made by, endorsed by or affiliated with Roblox Corporation, Police Roleplay Community (the maker of ER:LC), Cfx.re, Rockstar Games, Take-Two Interactive or Discord. Their names and trademarks belong to them.

Accepting these terms

You accept these terms when you sign in or otherwise use LCGrid. You also have to accept our Data Consent before using the dashboard. Our Privacy Policy, Cookie Policy, Data Retention policy and Security page are part of how LCGrid works and are worth reading too.

Who can use LCGrid

• You must be 13 or older, and meet Discord's minimum age in your country if it's higher. LCGrid isn't made for children under 13 and blocks anyone who says they are.
• You must be allowed to use Discord and Roblox, and not be banned from either.
• While LCGrid is being built, signing in is limited to people we invite.

Your account

• You sign in with Discord. Keep that account secure: you're responsible for what happens while you're signed in.
• Only link a Roblox account that's yours.
• Tell us at support@lcgrid.xyz if you think someone else has used your account. You can sign out every device from Settings.

Server owners and staff

• Owners are responsible for their server on LCGrid: who they let in, the roles and permissions they hand out, and what their staff record and do with it.
• Only connect an ER:LC server key and a Discord server you're allowed to manage.
• Commands LCGrid runs in ER:LC and messages it posts in Discord are run for your server, because you or your staff set them up. You're responsible for them.
• Moderation logs, staff records and reports must be honest and about behaviour in your community. Don't use them to harass anyone.

Paid plans and billing

Every server can use Grid Free at no cost. Grid Plus and Grid Pro are paid plans that add more for one server, the one chosen when you buy. What each plan includes and costs is on the pricing page.

• Paying by card: card payments are handled by Stripe. Plans are monthly or yearly and are charged in US dollars. They renew automatically at the end of each period until you cancel. A price shown in your own currency is an estimate; your bank decides the exact amount it converts.
• Gifts: anyone in a server can buy that server a month or a year of a plan. A gift is a single payment that doesn't renew, and the time is added to whatever the server already has. Gifting gives no access to the server's billing, and a gift can't be refunded or moved to another server.
• Cancelling: you can cancel a card plan at any time from Manage billing in your server's settings. It stops renewing, and the server keeps the plan until the end of the period you paid for.
• No refunds: all payments are final. We don't give refunds or credits for unused time, for cancelling partway through a period, for moving to a lower plan, or for a gift, except where the law requires us to.
• When a plan ends, the server goes back to Grid Free. Nothing is deleted. Anything over Grid Free's limits becomes read-only until the server is on a plan that covers it again.
• Price changes: we may change prices. A change never affects a period you've already paid for, and we'll tell you at least 30 days before it applies to a renewal.
• Disputed payments: please email support@lcgrid.xyz before disputing a payment with your bank or card issuer. If a payment is reversed, the plan it paid for ends.
• Suspension: if we suspend a server or account for breaking these terms, any paid time left is not refunded.
• Taxes: prices don't include taxes or fees your bank, card issuer or Roblox may add where you live.

Acceptable use

When you use LCGrid, don't:

• break the law, or use LCGrid to harass, threaten, dox, discriminate against or exploit anyone;
• put real-world personal information about anyone into civilians, records, reports or logs (they're for roleplay);
• post anything sexual, hateful or violent, or anything involving minors in a sexual way;
• upload anything you don't have the right to use;
• get into servers, data or accounts you weren't given, or try to get around permissions;
• overload, scrape, reverse engineer, probe or disrupt LCGrid, or use it to spam Discord or ER:LC;
• pretend to be LCGrid, another person, or a server you don't run;
• sell, rent or resell access to LCGrid without our written permission.

Your content

What you and your team put into LCGrid stays yours. You give us a licence to store it, copy it, show it to the people your server lets see it, and send it to Discord and ER:LC when your team asks, only so we can run LCGrid. The licence ends when the content is deleted, apart from short-term backups (see Data Retention).

You confirm you have the right to put that content into LCGrid. We may remove content that breaks these terms.

Discord, Roblox, ER:LC and FiveM

LCGrid works with services we don't control. Using them through LCGrid means following their own rules too: Discord's Terms, Roblox's Terms of Use and Police Roleplay Community's rules for ER:LC and its API. They can change, limit or stop their services at any time, and parts of LCGrid can stop working when they do. We're not responsible for them.

On LSGrid, FiveM is covered by Cfx.re's own terms and Rockstar Games' rules for it. If you run a FiveM server with the lsgrid resource, you're responsible for having it on your server and for telling your players that their gameplay is shared with LSGrid for moderation, as described in the Privacy Policy.

LCGrid's own stuff

LCGrid's software, design, name, logo and mascot belong to us. These terms let you use LCGrid. They don't give you any right to copy, change or reuse those things.

If you send us ideas or feedback, we can use them without owing you anything.

Changes and availability

LCGrid is being built and changes often. Features can be added, changed or removed, and it can be down for maintenance or because something we rely on fails. We'll try to warn you about big changes. The Changelog lists what's changed.

Suspension and ending

• We can remove content, or suspend or close accounts and servers that break these terms or put LCGrid or its users at risk. Where we reasonably can, we'll tell you why.
• You can stop using LCGrid at any time and ask us to delete your account at support@lcgrid.xyz.
• Sections that by their nature should last, like content licences, disclaimers, limits of liability and indemnity, keep applying after you stop.

No warranty

LCGrid is provided "as is" and "as available". We work to keep it running and your data safe, but we don't promise it will always be available, error free, secure or right for your purpose. As far as the law allows, we don't give any warranties beyond what's written here.

Limit of liability

As far as the law allows, LCGrid isn't liable for indirect, incidental or consequential losses, or for lost data, communities, profits or in-game items, arising from your use of LCGrid or your inability to use it. LCGrid is free, so our total liability to you for anything else is limited to 50 US dollars. Nothing in these terms limits liability that the law doesn't let us limit, like for fraud, or for death or injury caused by negligence.

Indemnity

If someone makes a claim against LCGrid because of what you did on LCGrid, your content, or you breaking these terms or the law, you agree to cover our reasonable costs from it, as far as the law allows.

Things outside our control

We're not responsible for delays or failures caused by things we can't reasonably control, like outages at Cloudflare, Discord or Roblox, attacks, or changes to the ER:LC API.

Disputes

If you have a problem with LCGrid, email legal@lcgrid.xyz first and we'll try to sort it out within 30 days. If we can't, these terms are governed by the laws of the United States, and the dispute can go to the courts where the law says it should. If you use LCGrid as a consumer, you keep any rights the law where you live gives you, and nothing in these terms takes them away.

Changes to these terms

We may update these terms. When we do, we'll change the date at the top, and tell you on LCGrid if the change is big. If you keep using LCGrid after a change, you accept the new terms. If you don't agree, stop using LCGrid and ask us to delete your account.

Messages from us

We contact you through LCGrid itself, through the LCGrid Discord bot, or in the LCGrid Discord server. We don't send marketing.

General

• These terms and the policies they link to are the whole agreement between you and LCGrid about using it.
• If part of these terms can't be enforced, the rest still applies.
• If we don't enforce something straight away, we can still enforce it later.
• You can't transfer your rights under these terms to anyone else. We can, for example if LCGrid is taken over by someone else, and we'll tell you if that happens.

Contact

Questions or help: support@lcgrid.xyz. Legal, privacy and data protection requests: legal@lcgrid.xyz.