Last updated November 14, 2026

Data Retention

How long LCGrid keeps each kind of data. Anything with a time limit is deleted automatically once a day. We keep data only as long as it's needed to run LCGrid, and never longer than this page says.

Your account

• Discord profile (ID, username, display name, picture): while you use LCGrid. It's deleted when you ask us to delete your account.
• Roblox link: until you unlink it in Settings, or your account is deleted.
• Sign-in records (browser, device, rough city and country): while the sign-in lasts, then 30 days after it ends or you sign it out.
• Data Consent record (which version you accepted, and when): while your account exists.
• Age check: your birth date is never stored. If someone is under 13, we keep only their Discord ID with a note that they're blocked, so they can't sign back in.

LCGrid Discord verification

• Your Discord ID and the Roblox account you verified with (ID, username, display name): while you're verified. It's kept if you leave, so you're let straight back in when you rejoin; ask us at support@lcgrid.xyz to delete it.
• Roblox sign-in: we only read who you are. The access Roblox gives us is thrown away straight after, so nothing that can act on your Roblox account is kept.

Server data

Server owners and staff create most of this. It's kept while the server exists, unless they delete it sooner. When an owner deletes a server, everything that belongs to it is deleted at the same time. Anything deleted, from a whole server to a role or a document, is kept out of sight for 30 days so it can be restored if it was a mistake, then deleted for good.

• Members, roles, departments, settings and sessions: while the server exists.
• Moderation logs, staff records, shifts, leave, and CAD calls, records, reports, civilians and vehicles: while the server exists. If staff delete one, it's kept hidden for 30 days so a mistake can be undone, then deleted for good.
• Duty-rule checks (why a shift paused): 1 year.

Game data from ER:LC

• Live game data (who's in game, positions, teams, vehicles, logs): not stored. It's shown live and replaced every few seconds.
• "Last 10 minutes in game" evidence attached to warnings, kicks and bans: 90 days.
• Automation activity (what LCGrid did on its own): 90 days, and at most the latest 500 entries per server.
• Player counts for the Players chart: 30 days.
• Game logs (joins, leaves, kills, commands and mod calls from a connected ER:LC server): 30 days.
• Resources documents (written by a server's team): until the server deletes them, or the server itself.
• Applications (your Discord name, picture and ID, and your answers to a server's form): until the server deletes the form, or the server itself.
• Camera reads of passing vehicles: 7 days.
• In-game kicks and bans waiting to be logged: 1 day at most.

Game data from FiveM (LSGrid)

• Live snapshot (who's on, positions, vehicles): replaced every 10 seconds, and deleted a day after the server stops sending.
• Events (joins, leaves, deaths, chat commands, staff calls): 15 minutes in the live snapshot, then only as the game logs above.
• Players seen on a server (in-game name, Discord ID or license, first and last seen): 90 days after they were last seen.
• Commands waiting for the game server (kicks, bans, messages): 7 days.
• Bans: until the server lifts them, or the server itself is deleted.
• Evidence snapshots, automation activity, player counts and game logs: the same times as for ER:LC above.

Deleting sooner

You can ask us to delete your account and data at any time at support@lcgrid.xyz. We'll delete it within 30 days, apart from anything the law makes us keep. A parent of a child under 13 can ask the same at legal@lcgrid.xyz.

When you delete your account in Settings, a copy of your data is kept out of sight for 30 days in case you ask for it back, then deleted for good. Data removed because someone is under 13 is deleted straight away and isn't kept.

Backups

LCGrid's database is hosted by Cloudflare, which keeps a point-in-time history for up to 30 days so it can be restored after a failure. Deleted data drops out of that history within 30 days.

Changes

If these times change, we'll update this page and the date at the top.

Contact

Questions or help: support@lcgrid.xyz. Legal, privacy and data protection requests: legal@lcgrid.xyz.